Privacy Policy

We at Oasis Dry Fruits, a house of dates, nuts and spices, maintain the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Oasis Dry Fruits, and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Oasis Dry Fruits. This policy is not applicable to any information collected offline or via channels other than this website.This Policy works in conjunction with our terms and conditions and only applies to the personal information that we obtain, not information that may be collected from your interactions with third parties.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. We use your name, address, phone number, billing information/credit card information to process your order or otherwise described in this privacy policy. It’s your choice if you want to give us your personal information. However, if you decide not to, you may not be able to buy from our website, and you may not receive the optimal customer experience. Like most websites, we also use cookies to help make the experience of using our website better and to personalize the service you receive from us.

How we use your information

We like to get to know our Customers and provide them with the best possible experience. We use information we collect about you in a number of ways, including to provide the products and services that you have requested, offering you a personalized experience and informing you about our special events and exciting news, so that we can offer the best possible experience. We will also contact you to give you assurance that your delivery is on its way or if we have a query about your delivery.

You will receive marketing messages from us if you have requested information from us or purchased products or services from us and, in each case, you have not opted out of receiving that marketing. We may also market to you if we have received your express consent to do so including where we have collected your details in connection with a competition or other promotion and you have agreed to receive marketing from us.

We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). Your data is also anonymised and then used to optimize Oasis Dry Fruits systems and procedures.

Except as expressly set out in this Policy we will not sell personal information to third parties, we will not sell any of your personal data to a third party unless we have your permission or are required by law to do so. However, we may share your data with some companies as an essential part of being able to provide our products and services to you.

However, we may share your data with some companies as an essential part of being able to provide our products and services to you. The following categories of recipients may receive your personal information and process it for the purposes outlined in this Policy:

  • Other subgroups in the Oasis Dry Fruits
  • Companies that are linked to when you make a purchase with us, like our payment service providers, delivery companies, credit reference agencies and third party call centers who provide IT and system administration services or other assistance to help us fulfill our orders.
  • Third parties we have engaged to help us collect information from you to rate our products and develop new products.
  • Professional service providers, such as marketing agencies, advertising and website hosting businesses that help us to run our business.
  • Credit reference agencies, law enforcement and fraud prevention agencies, so that we can help tackle fraud.
  • Social media companies that you’ve signed up with. Depending on your settings or the privacy Policy for social media and messaging services, like Facebook, Instagram or Twitter, you may have given us permission to access information from those accounts or services. To change this you need to update your settings on the social media platform.

Data Security

We are committed to keeping your information safe and we take your online security seriously. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal information transmitted to us or provided through the website and any transmission is at your own risk.

 

Logging

Oasis Dry Fruits follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

For more details you can contact us at +91 99009 03564 or drop us an email on oasisdryfruitsandspices@gmail.com.